Welcome to Mindboo Pet Shop! We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to review our sales policy to understand how we operate.

1. Product Information:
   We strive to provide accurate and detailed descriptions of all our pet food products, including ingredients, nutritional information, and feeding guidelines. However, we cannot guarantee that all information is 100% accurate. Please refer to the packaging for the most reliable information.

2. Pricing:
   All prices are displayed in the applicable currency and include taxes where required. Prices are subject to change without notice, but confirmed orders will honor the price at the time of purchase.

3. Payment Methods:
   We accept major credit cards, debit cards, and secure payment methods like PayPal. Payment must be received in full before your order is processed.

4. Order Confirmation:
   After completing your purchase, you will receive an order confirmation email with details of your order. Please check the information carefully and contact us immediately if you notice any discrepancies.

5. Shipping and Delivery:
   We offer various shipping options for your convenience. Delivery times and costs may vary depending on your location. Once your order has shipped, you will receive a tracking number to monitor your shipment.

6. Sales and Discounts:
   Promotional sales and discounts are valid only during the specified promotional period and cannot be combined with other offers. Sale items are subject to availability, and we reserve the right to limit quantities.

7. Cancellations:
   Orders can be canceled within 24 hours of placement, provided they have not yet been shipped. Custom or special orders may have different cancellation policies.

8. Returns and Refunds:
   For information on returns and refunds, please refer to our Refund and Return Policy. Products must be returned in their original, unopened condition within 30 days of purchase to qualify for a refund or exchange.

9. Product Availability:
   While we strive to maintain accurate stock levels, certain items may occasionally be out of stock. If an item you ordered is unavailable, we will notify you immediately and offer an alternative or a full refund.

10. Customer Support:
    Our customer service team is here to assist you with any questions or concerns regarding your order. Please contact us via email or phone, and we will respond promptly.